Upholding Fair Play: Action Report
Recently, we became aware of an unfortunate situation where some players found and exploited a duplication bug associated with our Battle Pass feature, detailed here.
This bug allowed certain players to gain an unfair advantage over others, disrupting the balance of the game and the integrity of the Tournament Finals for the month of May.
While we appreciate the ingenuity of our players and their deep engagement with the game, exploiting a bug contradicts the principles of Fair Play and is against the Pixel Starships EULA.
As a result, we have taken direct action against any account identified as breaching this agreement.
Users identified as having exploited this bug will face appropriate consequences. After a thorough investigation, 80+ players who have engaged in this exploit will face temporary or permanent Account bans. These players have also had any contributing Tournament Stars removed.
This difficult decision was made to uphold the integrity of Pixel Starships and to emphasize our stance on providing a fair and competitive environment.
We remain dedicated to upholding these values to ensure that every player has an enjoyable experience.
We sincerely apologize for any inconvenience or frustration this situation may have caused. For many of us, Pixel Starships is more than just a game – it’s a vibrant community and a shared passion.
Thank you for your continued dedication and for making Pixel Starships into the great community it is today.
Good Hunting, Captains!